Paying for Senior In-Home Care
The vast majority of home care clients pay for care privately. However, there are some common third-party payment options. Long Term Care Insurance is a popular option. Those with a Long Term Care Insurance policy likely have in-home care coverage available in varying degrees based on the terms of the policy. For veterans who need home care, many of our locations are proud participants in the VA Community Care program.
Below you will find instructions on how to file a claim with several major Long Term Care Insurance providers. Additionally, if you are a veteran and are interested in learning more about the VA Community Care program, there are links below to that as well.
* NOTE – We are able to work with ANY insurance provider who offers a home care benefit as part of a Long Term Care Insurance policy. If your provider is not listed below, we can still accept your insurance benefits!
Long Term Care Insurance
CNA
Access The Claim Center
Claim Fax: 1-952-983-5194
Phone: 1-800-775-1541
Email: CNALTCInquiries@cna.com
Genworth Financial
John Hancock
Lincoln Financial
Metlife
Mutual of Omaha
National Life
National Life Long Term Care Insurance claims are processed by LTCG
Email: cs-claims@ltcg.com
Phone: 800-732-8939
Oneamerica
Access Online Portal
Phone: 800 – 352 – 6608
Claims Fax: 317-285-5239
Claims Email: longtermcareclaims.ind@oneamerica.com
Prudential
Access Online Portal
Claims Fax: 877-874-6573