A smiling senior woman

The Grandma Guarantee®
The Grandma Guarantee® – our promise to your family!

We understand how precious your parents and grandparents are to your family. That’s why we launched Always Family – to help your elderly loved ones live safely and independently at home supported by our exceptional caregivers.

Our own experience finding quality care for our grandma taught us a lot about how the in-home care process could be improved. We discovered that at the heart of providing excellent care were finding caregivers who:

  • Genuinely love what they do
  • Deliver services with sincerity, empathy, and patience every day
  • Bond quickly with others
  • Communicate clearly and openly
  • Put the needs of the client first

We developed our Grandma Guarantee® to ensure your family gets all of this – and a whole lot more.

Our Grandma Guarantee®

It all starts while interviewing potential Always Family caregivers. During the process, we ask ourselves if we would trust the person to provide one-on-one care for our own grandma in her home. The answer must be a resounding “YES” before the applicant moves forward in the process. We pass on anything less than that.

This unique vetting strategy ensures that we only send your family caregivers we would trust with our own grandma. It’s how we’ve built our company and how we will take it into the future to transform the caregiving experience further.

That’s Always Family’s Grandma Guarantee® – our promise to send you only the most trusted, dependable, and genuine caregivers – always!

What does the Grandma Guarantee® mean for my family?

Our Grandma Guarantee® ensures your elderly loved one will enjoy an exceptional at-home care experience, delivered by professional caregivers who bring sunny smiles and happy dispositions to your home every day. Our caregivers genuinely love their work and are ready to help support that special person’s care needs whenever you require it.

We put your family’s needs first. That’s what Always Family is all about.